Helping
Customers
Connect
to
Collect
A Revolutionary Debt Collection Model
We focus on direct communication and rebuilding relationships between you and your defaulters. Our methods were custom built for Healthcare and Medical businesses.
Self Pay Management
Envoy’s Self Pay early out services adhere to your internal processes to provide a timesavings and increased efficiency. In addition to collecting in the name of the provider (on both inbound and outbound lines), Envoy begins service on each account through detailed data scrubs (deceased, bankruptcy, address, cell phone, etc.), analytics modeling, and segmentation to ensure an efficient workflow.
Bad Debt
Envoy’s Bad Debt process for healthcare accounts treats past-due patients with all the respect and consideration they deserve, while using the third party methods and tools that will effectively resolve your accounts and preserve your patient relationships. After an intensive data scrub and analytics modeling to tier accounts, accounts move to the collection phase for a 180-day campaign of calls and letters.
Debt Revival Strategy
If your primary agency’s efforts have slowed down after their initial collection period of around 180 days, it’s time to contact IC System. We specialize in secondary collection plans to revive your older inventory and create a renewed revenue source. This secondary collection plan extends the life of your healthcare accounts receivable, revives these accounts to recover an additional portion of inventory.
What Our Customers Are Saying
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